ADSDomino’s began the year with two effective and timely TV commercials starring its chief executive, David Brandon. In his screen debut, Brandon burned a cease-and-desist letter from competitor Subway, who formally requested that Domino’s stop...
Brad Laughner of Buffalo Wild Wings knew the brand had hit on something good when he recently saw a woman camped out in front of a soon-to-open store near Kansas City, Mo., in the middle of the night. She was waiting with about...
Deals and discounts may get cash-strapped consumers through a restaurant’s door, but excellent customer service is what will keep them coming back—even after the economy improves and menu prices increase, say officials at The NPD Group.According...
GREENWOOD VILLAGE Colo. —Red Robin Gourmet Burgers returned to national television advertising this month after an eight-month hiatus, hoping to flip the script on several quarters of negative same...
CHICAGO —The Illinois State Routing Bureau helped Pizza Hut navigate a 70,000-pound, 13-foot-wide and 75-foot-long truck through the city so the restaurant chain could serve one of the winning dishes...
Persuading a rock band to develop your milk shake, transforming a pizza chain by serving pasta and creating a 150-outlet restaurant empire are just a few of the achievements this year’s class of MenuMasters award winners have accomplished.Each...
Some operators are clamping down on energy waste that has been going over their heads for years—literally.Specifically, they are recapturing the energy dollars that go up the kitchen hood because exhaust fans run constantly regardless of whether...
CHICAGO —Nation’s Restaurant News has selected six innovative restaurant companies and a multitalented celebrity chef as winners of its 2009 MenuMasters Awards. Now in its 12th year, MenuMasters, a prestigious showcase of...
Wis. PRAIRIE DU SAC Culver’s is ready for its close-up, and the quick-service chain announced its arrival late last month during the red-carpet festivities of the Academy Awards with its first-ever national TV commercial. ...
The movement to WEB-ACCESSED, CENTRALLY HOSTED BACK-OFFICE SOFTWARE AND SERVICES—including those for purchasing, inventory, production, human resources management and scheduling—gained momentum. Some operators cited as the reasons for...
