Franchised KFC unit wins customer service award

Jun 29, 2009

The KFC restaurant in Fuquay Varina, N.C., recently received a national customer service award from the mystery shopper firm Consumer Research Group. The restaurant is among the 82 owned by Luihn Food, a Morrisville, N.C.-based...

Calif. operators prepare for menu labeling

Jun 29, 2009

SACRAMENTO Calif. Chain restaurant operators throughout California said they are prepared to comply this week with the first phase of a state menu-labeling mandate, but many noted that preparation did not immediately include posting calories on...

Brands say employees atwitter for social sites

Apr 27, 2009

Jeffery Adler, founder of the seven-unit Dlush Beverage Joint chain in San Diego, recently turned on his cell phone and found a couple of his employees following him on Twitter, the microblogging site that allows users to share updates...

Provost named marketing SVP at Maggiano's

Apr 17, 2009

DALLAS Brinker International Inc. said it has appointed Steve Provost to the new post of senior vice president of marketing and brand strategy for its 45-unit Maggiano's Little Italy concept. Provost most recently was chief marketing...

Yum boosts presence in China with stake in ‘hot-pot’ chain

Apr 06, 2009

LOUISVILLE KY. Yum! Brands Inc. is set to pay $63 million to purchase a 20-percent stake in Little Sheep Group Ltd., a China-based operator of 375 “hot pot” restaurants, in a move that could further extend the quick-service franchisor’s reach in...

Yum buys stake in 'hot pot' chain

Mar 25, 2009

LOUISVILLE Ky. Yum! Brands Inc. said Tuesday it would pay $63 million to purchase a 20-percent stake in Little Sheep Group Ltd., a China-based operator of 375 “hot pot” restaurants. The transaction, expected to close this summer, could...

Yum Brands opens green restaurant

Mar 06, 2009

LOUISVILLE Ky. Yum! Brands Inc., parent of the Taco Bell, Pizza Hut, KFC, Long John Silver’s and A&W brands, said Friday it had opened its first green restaurant, which it hopes will garner the Leadership in Energy and Environmental Design, or...

Wienerschnitzel puts bigger dog in the fight

Mar 04, 2009

NEWPORT BEACH Calif. “You don’t bring a microwaved wienie to a chili dog fight.” That’s the latest marketing taunt from Wienerschnitzel – the self-proclaimed “world’s largest” pup-in-bun chain – as it campaigns to build store traffic and...

Yum names Pant president, global branding

Feb 24, 2009

LOUISVILLE Ky. Yum! Brands Inc., parent of the KFC, Taco Bell, Pizza Hut, Long John Silver’s and A&W chains, Tuesday named Micky Pant to the newly created position of president, global branding. Pant will be responsible for leading and...

A&W to rollout new ‘Three D’ prototype

Feb 03, 2009

LOUISVILLE Ky. A&W Restaurants said Tuesday it would introduce for rollout a new prototype that for the first time combines a drive-in and a drive-thru with a dine-in restaurant. Planning to pitch the new prototype at the...