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How one casual-dining chain thrived with off-premises business

Senior editor Ron Ruggless explains Texas Roadhouse’s pandemic strategy


Welcome to First Bite, a Nation’s Restaurant News podcast, your daily source of news from NRN.

Casual dining struggled during the pandemic mainly because it had been such an on-premises business before 2020, and the pandemic wiped that all out. That's when off-premises became the crux of everyone business and QSR became king, along with those that had drive-thrus. Soon, everyone was switching to off-premises, even opening casual-dining drive-thrus like that at Smokey Bones.

One chain that focused on off-premises business was Texas Roadhouse and, as senior editor Ron Ruggless walks us through, they worked hard to gain their footing.

Plus, catch up on all the top news of the day with our daily news recap at the beginning of each episode.

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