How two chains handled humongous tech rollouts

How two chains handled humongous tech rollouts


While bigger is better when negotiating to buy technology, that same size can present challenges when it comes time to deploy new technology or upgrade existing software or hardware.

Imagine maneuvering a huge ocean liner through the narrow confines of the Panama Canal and you’ll get a sense of how Red Lobster employees must have felt when they tackled a major point-of-sale system, or POS, initiative. There were a lot of potential systems and locations problems to

Register to view the full article

Register to view this article

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.