They say what goes around, comes around, and casual-dining chains are working to make that true.
After years of losing customer traffic to less expensive quick-service and fast-casual competitors, many of whom stole consumers by unveiling more casual-dining-like options in the race for food dollars, casual dinnerhouses are now deploying multiple quick-service strategies as they aim to win diners back.
From online ordering and delivery to curbside carryout, drive-thrus and a
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