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Union Square Hospitality Group sees progress with no-tipping policy

“Hospitality Included” model aims to improve pay parity and boosts retention

Danny Meyer’s Union Square Hospitality Group sent shockwaves through the restaurant industry in late 2015 when it announced plans to eliminate tipping at all of its full-service restaurants in New York City.

Starting with The Modern, a fine-dining restaurant at the Museum of Modern Art, Meyer and his team eliminated the tip line on checks and raised menu prices in a model the company dubbed “Hospita

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