How to retain great employees

How to retain great employees

David Flaherty has more than 20 years experience in the hospitality industry. He is a certified cicerone and a former operations manager and beer and spirits director for Hearth restaurant and the Terroir wine bars in New York City. He is currently marketing director for the Washington State Wine Commission and writes about wine, beer and spirits in his blog, Grapes and Grains.

David Flaherty, marketing director, Washington State Wine Commission

When it comes to staffing, being a restaurant or bar manager is much like being a chess player: You’ve go

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