Restaurant Operations Watch: Panera, Olive Garden evolve technology

Restaurant Operations Watch: Panera, Olive Garden evolve technology

NRN editor and restaurant operations expert Ron Ruggless breaks down what you should be watching in the industry this week. Connect with him on the latest operations trends and news at @RonRuggless and [email protected] RELATED: • Panera to extend upgrades to 300 more units • Mobile pay makes headway in restaurants • More restaurant technology news

Technology continues to change the ways restaurant chains serve their customers.

This week, St. Louis-based Panera Bread Co. said its new Panera 2.0 technology is allowing it to roll out delivery to 80 percent of its Louisville, Ky., market. And Orlando, Fla.-based Olive Garden, which has never taken reservations, said it was testing online waiting lists at some restaurants in Florida.

“Delivery from qu

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