On busy nights runners push carts stacked with dimsumstyle small plates at The Church Key in West Hollywood Calif

On busy nights, runners push carts stacked with dim-sum-style small plates at The Church Key in West Hollywood, Calif.

Restaurants tackle dim sum-style service

Flexible approach appeals to diners and helps manage costs

Customers at The Church Key, a bustling 180-seat restaurant in West Hollywood, Calif., are, like many Americans, busy multi-taskers.

“Everyone has their phone in their hand and they want everything now,” executive chef Steven Fretz said. Fortunately, with the restaurant’s unusual service style, customers can have a cocktail in their hand and a plate of pork ribs in front of them before they even meet their server.

On busy nights the restaurant has four runner

Register to view the full article

Register to view this article

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.