As we have been told countless times throughout our lives, the holiday season is about giving. You, as restaurant operators, should be familiar with the concept. Giving quality service, after all, is a central tenet of the foodservice business. So here is some advice for what you can offer to yourself and your customers to help ease the hurt of a historically painful economic year.
Give your customers options. Marc Murphy, chef-owner of Land-marc in New York City, told Nation’