Wendy’s began testing an AI-powered chatbot at company-owned restaurants earlier this year and is giving franchisees the option to test the system in 2024 after realizing faster service and high accuracy.
McDonald’s is investing in technology tools to better understand what pricing levels restaurant consumers will accept, which has increased flow through rates.
Choosing the right technology to support your restaurant brand’s business goals requires careful consideration.
As its foodservice customers’ total business partner, The Coca-Cola Company has engaged a new strategic partner to support their success. CustomerX.i is a customer intelligence platform that analyzes outlets’ POS and loyalty data...
Domino’s announced Dom.OS — a collection of smart tools to improve operations — alongside other tech overhauls for 2024 during Domino’s Investor Day
The Habit Burger Grill has expanded its footprint by 10% or more for the past 15 years.
McDonald’s is targeting 50,000 restaurants globally by 2027, which would mark the fastest period of growth in the company’s 68-year history.
Kitchen United has pulled out of all Kroger locations and is now going to focus on software, while Crave Kitchens has completely disappeared
The guest experience has transformed due to new channels and a persisting labor crisis.