Portillo’s launches delivery

Portillo’s launches delivery

Hot dog chain partners with DoorDash

You can now get a Chicago-style hot dog delivered to your home.

Portillo’s said Tuesday it has launched delivery at most of its nationwide locations through a partnership with third-party service DoorDash.

The service will be available in 49 of the Oak Brook, Ill.-based quick-service chain’s 52 locations, the company said.

“Customers have always valued Portillo’s efficient and high-quality service,” CEO Keith Kinsey said. “Delivery was a natural next step.”

Portillo’s tested delivery at two Arizona locations in December. Kinsey said the company worked through packaging and process issues before moving the service to other locations.

“We are confident our team will be able to provide the high-quality menu items guests have come to expect from Portillo’s,” he said.

Portillo’s will make its full menu, including hot dogs, Italian beef sandwiches, burgers and salads, available for delivery through both the DoorDash and Portillo’s apps and website. The two also worked to integrate DoorDash orders into Portillo’s point-of-sale system to make it easier for the restaurants to receive orders.

As part of the partnership, DoorDash said it has expanded its footprint to 13 new cities.

“It was important that we partner with a company that could support Portillo’s high-volume restaurants, especially through our lunch and dinner service,” Kinsey said.

Delivery is one of the biggest trends in the restaurant industry, as chains ranging from quick-service restaurants to upscale casual concepts are in various stages of rolling out the service.

That includes McDonald’s Corp., as well as The Wendy’s Co., both of which are rolling out delivery to thousands of locations this year.

Contact Jonathan Maze at [email protected]

Follow him on Twitter: @jonathanmaze

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish