1. Select the right person in the first place. Today’s hiring mistakes are tomorrow’s turnovers. Clearly define the results you expect and the talent you need. I know it’s easy to say and hard to do, but don’t lower your...

Descriptions give guests a better picture of the food on the menu, but they can go beyond helping guests make a choice between one dish or another. Descriptions can also help sell a dish by conveying value. Here are some words servers can use to...