NRA Show panelists

From left: Panelists Peter Harrison of Snagajob, Kristen Zagozdon of Cooper’s Hawk Winery & Restaurants, Dawn Cacciotti of the National Restaurant Association and Mike Mott of Cracker Barrel Old Country Store.

Restaurants leverage tech in tightening labor market

This is part of NRN’s special coverage of the 2014 NRA Show, being held in Chicago, May 17-20. Visit for the latest coverage from the show, plus follow us on Twitter and Facebook.

Staffing pressures have built noticeably this year, and restaurant operators are employing more technology than ever before to recruit, hire, train and manage the increasingly hard-to-find workforce.

Declining unemployment rates are being felt among restaurateurs, said panelists in a “Leveraging Technology to Develop Your Employees” panel at the NRA Show.

“I feel like a switch got hit in January of this year,” said Kristen Zagozdon, vice president of hu

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