Hoshizaki America, Inc., with corporate headquarters in Peachtree City, Georgia and a second manufacturing facility in Griffin, Georgia operates some of the most automated production facilities in the industry. With a focus on quality, efficiency and community, Hoshizaki is the first and only foodservice equipment manufacturer to achieve ISO-14001 status, which is an internationally recognized environmental management standard that oversees the impacts of an organization’s products, services and processes. Using state-of-the-art technology, every unit is run-tested at the factory and undergoes rigorous quality performance tests. It’s no surprise that Hoshizaki has been awarded the EPA Energy Partner of the Year Award every year since 2012 and now maintains Sustained Excellence status. Award winning products combined with a legacy of quality design, reliability and customer commitment make Hoshizaki the right choice for foodservice equipment.
World renowned for combining cutting edge technology with durability and style, Hoshizaki America is not just a manufacturer, they are a nationwide sales, service and support system with multiple distribution centers currently located in California, Texas, New York, Ohio, and Florida; a number of independent distributors; and a network of service contractors that allow daily communication with customers. Hoshizaki is able to listen and apply the voice of the customer to everything they do. To further educate this network of technicians, distributors and dealers, Hoshizaki offers advanced technical seminars at the Peachtree City headquarters and basic training programs across the country.
Hoshizaki’s approach to on-going improvement consists of several components: employee empowerment through a team approach to studying problems, defining and implementing solutions, and an active Kaizen (continuous improvement) program where all employees are encouraged to participate and are rewarded for their ideas. These programs augment the traditional Quality Control process and audit functions working in conjunction with vendor certification.
Hoshizaki’s reliability and dependability are unparalleled in the ice machine industry. Hoshizaki continues to invest considerable resources in research and development and has worked in conjunction with a number of chain organizations to make the best choice when it comes to ice and refrigeration products. To the end user customers, total cost equals purchase cost, operation cost and maintenance cost. This is why, when the facts are added up, Hoshizaki is clearly the leader in investment value.
The commitment to quality continues after the sale. To ensure that your Hoshizaki equipment operates at its optimum, the Hoshizaki Technical Support department is available to answer any question you might have. Hoshizaki Technical Support manages the training of field service personnel as well as provides technical assistance for them and our end user customers. The department also processes warranty registration. Twenty-four hours a day, seven days a week, someone is always available to take your call at 1-800-438-6087.
Hoshizaki firmly believes that our people are their greatest asset and each employee is a part of the concept of shared responsibility for assuring customers the best possible quality. From the design engineers, manufacturing employees, marketing and sales people and all those involved throughout the organization all the way to our distributors – working together is the key to success.
Hoshizaki is a name synonymous with quality, innovation and reliability. These values exist through the vision of the leadership and focus on our teamwork… developing quality relationships with employees, suppliers, distributors, dealers, designers, and service providers. Together, each Hoshizaki employee positively impacts the users of their products and the communities in which they live.