Future of Food
Mod_Pizza_Crosby_single_LR.jpg MOD Pizza
MOD Pizza’s curated spring pizza is The Crosby, starring asparagus and fig balsamic glaze.

Future of Food: Customization will go the way of the Dodo bird

For years, customization has been all the rage at restaurants. 

Fast-casual concepts followed the so-called “Chipotle model” — although the first major chain to do it was Subway — of assembling food right in front of customers.

But that model could be on the way out.

Sales are down in the fast-casual segment as customers appear to shift to quick-service restaurants that are cheaper and faster. And operators have found that when guests custo

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