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How Fazoli’s shift to real plates changed everything

Fast-casual chain records 15 straight quarter of positive same-store sales

When Bob Sirkis went to the Fazoli’s franchisee meeting in 2008 to meet the chain’s new CEO, Carl Howard, it was going to be his last such meeting as one of the chain’s operators.

Sirkis bought four stores in 2001, with the hopes of building a unit in his hometown of Dothan, Ala. Yet he never built that store. Sales fell consistently in the following years. He closed three of those locations, and had a deal to sell the fourth.

“I was going to say goodby

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