Randy Garutti of Shake Shack
Randy Garutti of Shake Shack

Having Words With: Randy Garutti

Shake Shack chief executive talks crisis management

Randy Garutti’s career took him away from home and brought him back. Born in New York and raised in New Jersey, he left the East Coast after college for jobs with the Chart House restaurant chain that had him skiing in Aspen, Colo., and surfing in Maui, Hawaii. He was running the venerable Seattle restaurant Canlis when Danny Meyer, chief executive of New York’s Union Square Hospitality Group, dangled the prospect of returning east. In time, Garutti became general manager at US

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