Boston Market aims to boost service with competition

Boston Market aims to boost service with competition

Executive vice president of operations, Tony Buford, discusses the brand's upcoming Service Excellence Challenge.

Next week, Boston Market Corp. will put the capstone on a month-long program to improve service by hosting a competition in Denver, Colo.

The Service Excellence Challenge games on Sept. 23 will see exemplary employees from the Golden, Colo-based fast-casual chain’s seven regions show off their learnings from the new “Guest Service Excellence” program, which was introduced early this year.

“We’re bringing in our seven best servers from across the country in each of the

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