Word to the wise: Stop hiring or retaining people who make your job as a restaurant operator harder

Word to the wise: Stop hiring or retaining people who make your job as a restaurant operator harder

Who you are is who you attract.

People like to work with people who like them and who are like them. Your crew and restaurants ultimately reflect the values, commitment, resolve and personality of the people supervising them—which brings up two questions:

Are you hiring the kind of people that you—and more importantly, your customers—like to be around and interact with? Or, are you attracting or retaining people who do not reflect your culture, focus and commitment? If so, maybe

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