Tough economy has MUMs working harder, so train smarter

Tough economy has MUMs working harder, so train smarter

“Only when the tide goes out do you discover who’s been swimming naked.”—Warren Buffett

Hopefully you’ve spent the last year successfully weathering a challenging economy and leveraging its downside by incrementally improving your processes, systems, costs and people. As pundit Tom Peters put it: “This is no time to waste a crisis.”

If you are succeeding as a chain operator despite the downturn, there’s little doubt that the people most instrumental to that succes

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