Survey: Feeling the economic crunch, small businesses just try to hang on

NEW YORK Holding onto current sales and customers has jumped to the top priority for entrepreneurial operations like restaurants, surpassing such usual imperatives as growing the business, according to research released Thursday by American Express.

Small businesses hope to keep their clientele by emphasizing service as a point of difference, the charge card company indicated in its analysis of the study, which surveyed 768 business owners with fewer than 100 em

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