Quick-service operators cut high turnover with automated screening of hourly job applicants

Quick-service operators cut high turnover with automated screening of hourly job applicants

Quick-service restaurant operators that have turned to outside firms to screen job candidates report immediate improvements in worker retention, offering relief from the segment’s notoriously high turnover.

Atlanta-based Church’s Chicken saw hourly turnover fall by rates ranging from 38 percent to 53 percent at nearly 40 outlets in Texas and Tennessee that tested an automated telephone- and Internet-based screening program.

Register to view the full article

Register to view this article

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish