Pruning the dead weight from your teams raises standards, gives high performers room to shine

Pruning the dead weight from your teams raises standards, gives high performers room to shine

“Get the right people on the bus, the wrong people off the bus, and the right people in the right seats.”—Jim Collins, author, “Good to Great”

In our role as unit managers and hospitality providers we are encouraged to create and foster a culture of kindness among crew and customers. But that’s presuming we have a team of high performers worthy of respect, development and kindness.

Unfortunately, we don’t see conflict resolution or firing low performers as being

Register to view the full article

Register to view this article

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish