Promoting tolerance in the workplace

Experts suggest hiring practices, diversity training to avoid racial insensitivity

A recent rash of incidents in which restaurant customers allegedly have been identified on sales receipts through the use of racial epithets is raising questions about the efficacy of employee training at a time when shock talk is in vogue.


Among the incidents, an 
African-American businessman sued Landmark Steakhouse in Newport Beach, Calif., after he was referred to on receipts with the racially offensive N-word. The case was settled out of court in February after racist rema

All access premium subscription

Why Upgrade your account?


NRN is your one-stop source for foodservice news and business intelligence. Upgrade today and get unlimited online access to all breaking news, in-depth analysis, data and tools. This includes digital versions of NRN flagship reports (Consumer Picks, Top 200) as well as Same Store Sales Data Tables, Quarterly Industry Snapshots and more.


Questions about your account or how to access content?
Contact: Desiree Torres [email protected]

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish