Profit-and-loss education for your staff enables them to absorb the importance of cost control

Profit-and-loss education for your staff enables them to absorb the importance of cost control

The shouted responses from the 80-plus servers, greeters, bartenders, cooks and dishwashers who were sitting in the crowded dining room at 9 o’clock that rainy Saturday morning were both frenzied and unnerving.

“Fifty cents.”

“Eighty cents.”

“Thirty-five cents.”

“Seventy-five cents.”

This was no auction. It was an embarrassment. But I’m getting ahead of myself.

Seven days earlier, around six o’clock the previous Friday evening, I was walking through this very

Register to view the full article

Register to view this article

Already a member? .

Hide comments

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
Publish