‘Penny-wise’ strategies for hiring, training and retaining staff lead to same-store sales gains

‘Penny-wise’ strategies for hiring, training and retaining staff lead to same-store sales gains

We work in a chaotic industry where success—or failure—is often determined by pennies earned or pennies lost on a store-by-store, period-by-period, shift-by-shift basis. So as we rush headlong into the final quarter of 2007, I thought it might be helpful to share some quick and effective tips, tricks and techniques to help build your bottom line over the next 90 days. The ideas are a mix of the new and time-tested and true. But enough talk, you’ve got targets to hit. Here’s a quiver-full o

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