Ore. hospital prescribes program for training staff to serve multicultural clientele

Ore. hospital prescribes program for training staff to serve multicultural clientele

PORTLAND Ore. —In a push to improve customer service and increase repeat business to its foodservice operations, the food and nutrition department at the Oregon Health and Science University Hospital recently launched a new, multicultural customer-focused training program.

The crux of the training program is to increase employees’ understanding of cultural differences among customers and each other so that they can

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