The NRN 50: Paying attention to retention

The NRN 50: Paying attention to retention

A mother of four children, Jan O’Connor wanted to make extra cash when she applied for a waitress job at a Monical’s Pizza in Bradley, Ill. That was 27 years ago. Today she’s still a Monical’s server. “I didn’t think it would last this long,” says O’Connor, who now works at the Monical’s in Bourbonnais, Ill. “I guess I never really thought about it. I’ve been happy at Monical’s, and the years just flew by.”

O’Con

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