This is not your dad's video surveillance system

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Many operators now use video surveillance systems for purposes other than security, with those purposes ranging from fending off false worker's compensation claims to monitoring the back room to ensuring that customer service occurs in a timely manner. But it is not only the application of such technology that has changed in recent years; the technology itself has evolved, with some variations now marketed as "intelligent" systems that do more than record incidents and send exception re

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