The ‘monkey see, monkey do’ mentality among staff leads to mediocrity, drives owners bananas

The ‘monkey see, monkey do’ mentality among staff leads to mediocrity, drives owners bananas

Ididn’t invent the hypothetical situation, but let’s just suppose for a second that I did.

Put five monkeys in a cage. Inside that cage, hang one banana on a string and place a ladder under it. Keep a garden hose nearby. Soon one of the monkeys will spot the banana and start to climb the ladder to get it. When he does, spray all of the other monkeys with cold water. Now, replace the banana.

After a while another one of the monkeys will probably go for the banana. Again, spray all

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