Romano’s Macaroni Grill is rolling out to all 181 company restaurants a system that helps servers boost sales and guest satisfaction by combining data analysis with personalized coaching.
The Dallas-based casual-dining chain said in a statement released with its vendor for the project, Avero Inc., that as a result of a successful eight-unit test of the server mentoring system, it anticipates a 1-percent increase in average checks at restaurants using the hybrid strategy.
