Loyal customers propel Fatz Cafe to rapid-growth plans

Loyal customers propel Fatz Cafe to rapid-growth plans

TAYLORS S.C. —Fatz Cafe has two rules it lives by, and the rules are posted on the chain’s website for all to see: “1) Regulars get treated special, and 2) Everyone’s a regular!”

Company executives say keeping that philosophy has generated consistent same-store sales growth through the years by forging a personal relationship with diners and building customer loyalty. —Fa

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