Full-service chains take ‘express’ lane in drive for youthful traffic

Full-service chains take ‘express’ lane in drive for youthful traffic

Cost cutting is not the only reason full-service restaurant brands are racing to roll out express units.

In addition to saving money on construction costs and labor, express versions also position brands to capture younger customers, who are seeking a quicker dining-out experience, operators say.

Friendly’s and Black-eyed Pea, two chains trying to turn their fortunes around after years of str

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