ATLANTA Cajun Operating Co., parent of the 1,750-plus-unit Church's Chicken chain based here, said it has selected for use in its 250 company-owned restaurants the business intelligence technology of Mirus.
Officials of Houston-based Mirus said the agreement with COC also provides Church's franchisees worldwide access to the technology, which aggregates data from multiple restaurants for analytical purposes and reports and alerts users to "exceptions," or when results vary from pre-determined acceptable ranges.
Harsha V. Agadi, COC president and chief executive, said Mirus's Web-based service has "demonstrated that by making exceptions visible above the store, we can create value for our shareholders and our operators beyond that which a traditional back-office can provide." Church's chief operating officer Jim Parrish noted, "We reduced food costs more than 1 percent in our pilot market in three months — a savings of more than $1 million annualized across our corporate restaurants," adding that his group planned to use the Mirus service to support labor management, customer-metrics tracking and guest-check imaging.