Business smarts from A to Z

Business smarts from A to Z

People, Performance & Profits: Building a smart, efficient restaurant

In 2010, 9,450 restaurants across the United States closed — more than 90 percent of them independent operators, according to The NPD Group. In 2011 an estimated 8,500 more shuttered their doors.


And 2012 may be even more challenging for our industry — a year of “faster, harder, smarter, more.” So what’s your plan? And does your team know how to execute it? Here are 26 fundamentals to help you keep your head in the game. 


A: Act

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