ChickfilA grilled sandwiches

Chick-fil-A grilled sandwiches

Survey: Chick-fil-A, Texas Roadhouse rank highest among consumers

Consumers prioritize food quality over value, American Customer Satisfaction Index finds

Chick-fil-A and Texas Roadhouse ranked highest among limited-service and full-service restaurant chains, respectively, in a recent survey of customer satisfaction rates, according to the American Customer Satisfaction Index, or ACSI, released Tuesday.

Across the industry, consumer satisfaction with full-service restaurants held steady compared with a year ago, but declining customer ratings among traditional quick-service chains like McDonald’s, Wendy’s and Burger Ki

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