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New tech efforts revolutionizing restaurant labor

New tech efforts revolutionizing restaurant labor

This article is part of a special report exploring the new tech boom that is drastically changing how restaurants do business.

Steve Jackson, the CEO of 560-unit pizza chain Hungry Howie’s Pizza, admits he was a latecomer to the technology revolution enveloping the business, especially in the pizza segment. It was still a lot easier to pick up a phone than it was to boot up a computer, after all, he had told himself.

But he got on board six years ago when his Madison Heights, Mich.-based chain added online ordering, and then extended ordering options to its mobile app.

Since then, mobile order

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