Restaurant server and customers

3 things to know about your customers before making drastic changes

John Oakes is COO of Revenue Management Solutions, an authority on menu pricing and restaurant management. This article does not necessarily reflect the opinions of the editors or management of Nation’s Restaurant News.

John Oakes, COO, Revenue Management Solutions

With higher costs coming around the country related to higher minimum wages, increases in overtime pay, insurance and other areas, restaurant owners may think the

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