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Denny’s joins late-night battle for young diners, targets college crowd


By GREGG  CEBRZYNSKI



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SPARTANBURG,, S.C. (April  23, 2007 ) Denny’s is targeting the lucrative college student market with a multimedia test promotion that has the potential to add full-service ammunition to an already heated quick-service battle for young diners seeking late-night meals.

A new promotion by Denny’s offers late-night discounts and other deals to college students.

The promotion, timed to coincide with final exams, is geared toward students in Austin, Texas, and Syracuse, N.Y., who attend colleges and universities near Denny’s branches. Initially, seven Denny’s in the Austin market and eight in Syracuse are participating in the promotion, which offers food discounts, free Wi-Fi access and a chance to win gift cards.

Expected to be expanded to many more markets, the promotional tack by the industry’s largest family-style chain is Denny’s strongest ever aimed at 18- to 24-year-olds. It represents the chain’s bid to counter moves by Wendy’s, White Castle, Taco Bell, McDonald’s and others aiming for increased late-night dining among young consumers.

Denny’s college-focused promotion grew out of a decision to “look at each daypart as a specific business and create marketing programs to target specific customers,” said Michael Polydoroff, director of sales promotions and licensing for the 1,545-unit chain.

Although Denny’s attracts a substantial share of young late-night diners, it’s aware of the potential erosion in business from quick-service chains and some casual-dining chains that have extended their business hours.

“But we also know that we laid claim to 24-hour business,” Polydoroff said, emphasizing the chain’s night-owl traditions.

Denny’s plans to expand the program in the fall to “probably 10 more markets,” he said. Such a move would increase the competition to snag college students, who spend nearly $17 billion a year—the bulk of their discretionary income—on food, according to the 2006 Alloy College Explorer Study by New York-based Alloy Media + Marketing.

“Denny’s in general as a value proposition makes a lot of sense for a college student’s lifestyle,” said Samantha Skey, Alloy’s senior vice president for strategic marketing.

More marketers are beginning to look at college students as a subsegment of the general market that requires separate marketing programs, Skey said.

Rival family-dining operator IHOP advertised on the social-network website Facebook.com late last year and is evaluating the results of the effort, said Patrick Lenow, the chain’s director of communications.

IHOP restaurants in college towns target students with ads in college newspapers and “do very strong business” among students, he said.

The college student market is seen as so lucrative that even such small chains as 14-unit Toppers Pizza, based in Whitewater, Wis., are going after that crowd. Toppers launched what it called a “radical repositioning” last year and now targets college students exclusively.

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