Subway, Panera Bread, Starbucks and P.F. Chang’s were among the top-ranked restaurant chains in a new online Zagat survey.
Zagat's survey divided chains into four categories: large fast-food chains with up to 5,000 U.S. outlets, mega fast-food chains with more than 5,000 units, full-service chains and quick-refreshment chains. The 6,518 participants in the survey ranked the chains’ food, facilities and service on a 30-point scale.
Among large fast-food chains, In-N-O