QSR chains link full-service tests to improved guest perceptions

QSR chains link full-service tests to improved guest perceptions

Agrowing number of quick-service and fast-casual operators, looking to push guest counts up, are offering customers more opportunities to sit down.

Schlotzsky’s, Papa John’s Pizza, Ruby Tuesday’s formerly fast-casual Wok Hay concept and Sizzler are on the lengthening list of brands that have upgraded service at select units by either eliminating counter orderin

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