McD’s Chang: Training develops crew members into execs

McD’s Chang: Training develops crew members into execs

Advancing from crew member to corporate executive or franchisee is a common career path at McDonald’s Corp. Twenty out of 50 of McDonald’s senior officials started out in the restaurants, as did 1,200 owner-operators and some 67,000 restaurant managers and assistant managers.

One reason that McDonald’s is able to retain such people is the training it offers, said Shirley Chang, vice president of worldwide

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