Krystal's new wings boost customer satisfaction, traffic

Krystal's new wings boost customer satisfaction, traffic

Krystal's new Game Time Wings are driving increases in its customer satisfaction scores to levels near those of larger wing competitors, according to data from YouGov BrandIndex.

The 376-unit chain said it also has seen a boost in customer traffic since introducing the wings, which were targeted at its core sports-loving customers.

New York-based BrandIndex, which measures consumer perceptions of hundreds of brands, said Krystal’s “satis

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