If fast-casual restaurants remain true to the practices that have made them a growth segment, they will gain market share in the coming years despite competitive pressure from quick-service chains that have encroached on their territory, fast-casual executives say.
Fast-casual dining has grown rapidly during the past 10 years, luring customers from casual-dining and quick-service restaurants with high-quality meals, prompt service for time-crunched consumers and prices diners don’t
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