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Friday's parent scores tech for above-stores

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CARROLLTON Texas Casual-dining operator Carlson Restaurants Worldwide, based here, has deployed to its 300 company-owned T.G.I. Friday's restaurants in the United States the mymicros.net above-store reporting application from Micros Systems Inc.

The mymicros.net service aggregates sales and other data from multiple restaurants at an interval determined by the user for the purposes of analysis and reporting on a variety of client-determined performance metrics. Users access their warehoused data, as well as analytical tools and reports, using an Internet portal.

Working with Columbia, Md.-based Micros, Carlson deployed the business intelligence technology to its restaurants within four days. Carlson Restaurants Worldwide chief information officer Don Vietti noted that "in T.G.I. Friday's' fast-paced environment, we require technology that enables us to pull the check detail at a moment's notice. mymicros.net satisfies this critical requirement."

TAGS: Technology
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