Fred DeLuca stays hands-on at Subway

Fred DeLuca stays hands-on at Subway

2010 Golden Chain winner

At 11 a.m. on a recent Thursday, Subway co-founder Fred DeLuca is not at home for a scheduled interview. A reporter waits five minutes, calls DeLuca’s cell phone and receives a sincere apology for his tardiness; a morning meeting with franchisees ran longer than expected, and it’s not finished.

“I’m so, so sorry. Can we do this at 12:30? This is a good meeting, and we’re not quite ready to break up,” DeLuca said. “These guys were nearby

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