Five Guys: Online, mobile ordering successful

Five Guys Burgers and Fries said online and mobile-device ordering has helped it eliminate phone order problems, increase transaction size and enhance customer service.

“We’re big fans” of online, text-message and smartphone ordering, said Steve Teller, project manager for Lorton, Va.-based Five Guys Enterprises LLC.

Teller said the better-burger chain of about 860 restaurants added online and mobile ordering, supported by vendor OLO Online Ordering, about 14 m

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