Periodic remodelings are standard practice throughout the industry, but a new wave of building modernizations is among the latest strategies that mature quick-service chains are employing to keep customers from defecting to more cafelike competitors in the fast-casual arena.
Fast feeders are doing away with many of the stereotypical looks of their restaurants of old—garish color schemes, molded plastic seats, harsh lighting and a clutter of oversized promotional posters—in favor of
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