Convenience spurs more segments to try drive-thrus, pick-up windows

Convenience spurs more segments to try drive-thrus, pick-up windows

Consumer desire for convenience is not only spurring new vehicle-tied service plays, such as takeout-order pick-up windows, but also is accelerating drive-thru use into segments that previously had seen little automobile traffic.

For example, since 2004, Seattle-based Starbucks Corp. has nearly quadrupled its number of company coffeehouses with drive-thrus in the United States and Canada to 2,650. In addition, a gradually growing network of vehicle-accessible pickup windows is making

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TAGS: Technology
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